The New Zealand AA had a goal to enhance customer turnaround times and decided to adopt a successful model used abroad - a roadside recovery vehicle - to achieve this. These vehicles are not only equipped with standard roadside assistance tools and equipment but also have the capability to tow a vehicle if it is unable to operate on the side of the road, thus decreasing wait times for customers.

By combining a customised Sortimo van racking fitout (featuring SR5 van racking and Jumbo drawers designed for battery storage, along with pull-out loading platforms for the towing Dollies), and the Tow Pro compact recovery trailer, everything could be conveniently packed into the mid sized Mercedes-Benz Vito Long wheel based van. Additionally, special guides were designed to securely store jacks and wheel stands while the vehicle is in transit, ensuring safety at all times.